Frequently Asked Questions

Q. Is RentRelay a broker?
No, RentRelay is a platform that connects tenants. We do not act as brokers or agents.

Q. When do I pay the referral brokerage?
Only if you finalize a property through RentRelay.

Q. Who receives the referral reward?
The outgoing tenant who listed the flat receives the majority of the reward.

Q. Are listings verified?
Listings are submitted by tenants. We recommend verifying all details before finalizing.

Q. Can I list my flat if I am not the owner?
Yes, as long as you are the current tenant and have permission to share details.